This policy explains, at a high level, how Coacherz handles information when you use our website and platform.
Last updated: October 2026
Depending on how Coacherz is used, information may include account details, academy and staff information, player information entered by authorized academy users, operational records such as attendance and payments, and technical information needed to operate and secure the service.
Information is used to provide and improve Coacherz, authenticate users, support academy operations, deliver configured notifications, provide customer support, maintain security and comply with applicable legal obligations.
Academies using Coacherz are responsible for ensuring they have the appropriate authority to enter and manage player, staff and other operational information in the platform, including any notices or consents required in their jurisdiction.
Coacherz may rely on hosting, messaging, analytics or other technology providers to operate parts of the service. Information shared with such providers is limited to what is reasonably necessary for the relevant function.
We use reasonable technical and organizational measures to protect information and retain it for as long as reasonably necessary for service delivery, support, security, legal or operational purposes.
Coacherz may serve academies in different countries. Data handling requirements can vary by jurisdiction, and specific contractual or compliance requirements should be discussed before deployment where necessary.
For privacy questions or requests related to information handled through Coacherz, contact support@coacherz.com. Requests concerning academy-managed player data may need to be coordinated with the relevant academy.